Wednesday, December 23, 2009

Review of Financial Year 2008/2009



Sembawang Town Council has just released its Annual Report and the audited financial statements for the FY 2008/09. It was an eventful year.

We not only witnessed the completion of various upgrading and improvement projects targeted at improving the living environment for our residents, but also launched initiatives aimed at addressing the sustainable maintenance of our Town in the long term.



Improving on our service to residents has always been the key priority of our Town Council. Towards this end we have for instance, set up our Call Centre and streamlined our processes to offer our residents a simple and no-fuss way to channel feedback for more expeditious action.

In FY2008/09, we witnessed the global financial crisis which resulted in one of the world’s worst economic recession. Many countries and institutions were affected and our Town Council was not immune to the negative effect of the financial crisis.

In its wake, many people ask whether Town Councils should simply place all their sinking funds in fixed deposits, rather than investing part of the funds in bonds or other financial instruments.

Personally, I think we should take a total approach in safeguarding our Town Council’s funds. Take Sembawang Town Council as an example. With a prudent and balanced approach, we had made a total return of S$61 million from the investment of our funds in the past 6 ½ years from FY2003/04 to 30 September 2009, despite the financial crisis experienced in FY2008/09. This is a return of 4.3% per annum.

If, on the other hand, our Town Council were to place all our funds in fixed deposits, we would have made only S$13 million over the same period, based on the average fixed deposit of 0.9% per annum over the same period.

This is a difference of S$48 million, which is equivalent to 67% of our one year’s total collection of $72 million from service and conservancy charges (s&cc). Put it in another way, if we were to match this return of S$48 million (form our investments), Town Council would need to increase our s&cc rates by an average of 10% over the period starting from FY2003/04. But thanks to our prudent and balanced approach, we are able to keep our s&cc rates at an affordable level while ensuring that long term and expensive cyclical works, such as replacement of lifts and water supply systems, repainting, re-roofing and electrical rewiring works, can be carried out smoothly.

In a nutshell, we need to take a total and long term approach to safeguard our Town Council’s funds for the benefit of our residents.

Tuesday, December 8, 2009

IN PRAISE OF OUR CLEANERS

Some people say, not without justification, that Singapore is “a cleaners’ city” rather than a clean city.

While there is some truth in either view, the season of “Clean and Green Singapore” is with us again. And it is time to take stock of what we have done, or not done enough, to make our country Clean and Green.

Let’s start the season by paying tribute to our cleaners who have toiled quietly often behind the scenes, to keep our estates clean while we are busy at work or at play.

Like many of us in our occupation for a living, our cleaners too, are not spared from the occasional brickbats from some of our residents who demanded no less, even from their menial work.

And why not, as our government strives to improve our cleaning industry standards by increasing the local labour content through compulsory training, better wages and regular recognition of our cleaners at large.

Says one of our winners for this year “Best Cleaner Award”, Mr Goh Leong Sing, who have been with the Sembawang Town Council (Marsiling Estate) since 2006:


Mr Goh Leong Sing receiving his winning prize from Mr Hawazi Daipi. Looking on is Mr Soon Min Sin, GM of Sembawang Town Council


“Ours is daily hardwork to keep up with daily demands which include compulsory training to make us even better at our work. But I am grateful for the training and better wages, including the award or recognition. I guess I have to work even harder to maintain the trust of my supervisor and Marsiling residents alike.”

Who says paying tribute is only a one-way street?